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TERMS & CONDITIONS:

a). Our Daily Departure Time From Semporna is ~ 8.30am. Please standby in our Diveshop at 8.00am.
b). During PADI Courses, destinations and islands are fixed by our company. Any Day Trips listed under PADI Courses in the Official Receipt are subject to change without prior notice.
c). For any extension days after a PADI Course, an instructor & boat fees of RM250/student/day will be charged.
d). Any payment made is non-refundable and non-transferable to other dates except NBDSS/Sipadan Scuba canceled the bookings due to the weather factors.
e). Please inform us if your flight has been delayed or canceled. No refund for any missed transfer for Airport Pick-Up arrangement will be given.
f). Please take down the Booking ID No or print out this Receipt and present it to our Front Desk Staff upon arrival.
g). For your convenience, please use our `Self Online Booking System' at www.sipadanonline.com

TRAVEL INSURANCE:

We recommend our valued customers to buy online Travel Insurance from the following link which covered any adventure trips cancelation due to our NO REFUND POLICY of `Any payment made is NON-REFUNDABLE and NON TRANSFERABLE to other dates: http://www.worldnomads.com

NO REFUND POLICY :
"NO EXCHANGE & NO REFUND"


GOVERMENT TAXES:

Please be informed all prices are EXCLUSIVE 6% GST [Governement Service Tax], Government Jetty & Entrance Fees.

CO-OPERATION:

In order to get your trip organized and not missing your boat schedule that leaves at 8.30am daily, please come to Sipadan Scuba Divecentre a day before the first trip to complete all paperwork and arrange any rental equipment. Those who only arrive in Semporna in the late evening before a day trip/courses are required to be at the Divecentre at 7.30am next morning.

NOTICE FOR TRIPS FROM SEMPORNA:

Every person entering an island off Semporna will be required to pay a Permit/Conservation fee/Jetty fee subject to implementation by the Government as well as a landing fee at islands with Resorts for use of Resort facilities!

DESTINATION OF THE ISLANDS:

Sipadan Scuba/NBDSS reserves the right to change the destination of the islands for bookings of less than 6 persons.
Any paid day trip to Sipadan will be conducted as booked and confirmed.

MONEY / VALUABLES:

Please do not bring any money/valuables onto the boat. We provide safety lockers at the Dive Centre where you can store those during day trips with us. [Please request this facility from the Front Desk / Equipment Department]

CAMERA:

Please take good care of your camera/s during day trips with us.
[CARE AT YOUR Own Risks!]
We’ll not take responsibility for any items lost or stolen.

PICNIC LUNCH:

We provide a Picnic Lunch consisting of Fried Mee Hon + Muffin, Fried Rice + Popiah or Tuna /Chicken Ham/ Sausage/ Vegetarian Sandwiches + Muffin [different meal daily as per pictures below] Fruits, Hot Coffee and drinking water provided as a FREE BONUS. This is NOT a Hot Buffet Lunch as those served by 5 Star Resorts costing you 5 Star $$$. We request those with Food Allergies [e.g nuts, dairy products & etc]. Kindly notify us in advance. Also please consult your doctor/a pharmacist before ordering our lunch. Those having a huge appetite may bring some Extra Food of their own. You may purchase it for take away lunches or other snacks from our Waterfront Bar before go on the boat.
Fried Mee Hon Fried Rice Tuna Sandwiches


BREAKFAST/DINNER:

Please be informed, some of our dive packages include BREAKFAST/DINNER Please refer to your booking receipt to find out if it is included in your booking and if so kindly claim your BREAKFAST/DINNER from our Waterfront Bar. [Beer can be ordered at a competitive price]

BREAKFAST/DINNER AT WATERFRONT BAR:

Please bring along of Booking Receipt/Passport for verification in order to be served for Breakfast/Dinner at our Bar/Restaurant upstairs.
Our serving time for:
Breakfast is from 6.30am - 10.00am
Dinner is from 7.30pm - 9.30pm

ENVIRONMENTAL AWARENESS:

The lunch provided comes wrapped in paper to reduce use of plastic bags. The local Government DOES NOT ALLOW plastic bags to be taken along on island trips. This is to reduce plastic bag use and ensure no harmful litter accidentally end up in our oceans. Recommended: Paper bags or Banana leaf

RECOMMENDATION:
FOR JUNGLE TRIPS:
Please bring along Torch Light, insect repellent, rain gear, hat, extra clothing, good walking shoes in the jungle, sun block, stomachache pills, aspirin and any pills are necessary to your health. (Please consult your doctor/a pharmacist before taking any pills).

FOR ISLAND TRIPS:
Please bring along insect repellent, rain coat, extra clothing, towel, sun block or sun tan lotion,sandals, ear drops, sea-sick pills, stomachache pills, aspirin and any pills are necessary to your health.
[Please consult your doctor/a pharmacist before taking any pills]

FREE T-SHIRT:
Please be informed, some of our dive packages include FREE T-Shirts. Please refer to your booking receipt to find out if a FREE T-Shirt is included in your booking and if so kindly claim your T-Shirt from the counter. FREE T-Shirt only will be given away subject to availability and size as on our website at www.sipadanonline.com "FREE T-SHIRT FOR EACH BOOKING!!! HURRY UP WHILE STOCK LAST!!!"

OUR LOCATION IN SEMPORNA:
Please print the map from the following link in order to locate us in Semporna. http://holidaydiveinn.com/Location.aspx

OUR HOTEL IN SEMPORNA:
If you haven't booked any accommodation yet, please consider to book online for our hotel Holiday Dive Inn at www.holidaydiveinn.com It's only 2 seconds walking distance to our Diveshop and 2 minutes walking distance to the pier